Jessica Chen
About Jessica Chen
"Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work." -Vince Lombardi I am a customer-centric, Talent Acquisition professional focused on recruitment, career development, stakeholder management and offering value-add solutions. I am fortunate to be part of a Talent Acquisition group focused on building an exceptional Medallia team where everyone owns the culture we are incredibly proud of - which compliments the amazing technology we build to help our client partners succeed when it comes to customer experience and customer loyalty. Passionate about networking and bringing together individuals, clients and companies to benefit from my established and diverse network. Medallia is the market leader in Experience Management. Medallia's SaaS platform captures experience signals created in person, digital and IoT interactions to reveal personalized and predictive insights that can drive action and business results. Customers can reduce churn, turn detractors into promoters, and create in-the-moment cross-sell and up-sell opportunities, providing clear ROI. Medallia embeds the pulse of the customer in global companies and empowers employees with the customer data, insights and tools they need to make every experience great. The leading companies in the world run on Medallia as we allow businesses to engage every customer, optimize every experience, activate every employee and to transform their company. Our product is powering some of the largest and most customer-centric brands in the world such as Airbnb, Paypal, Comcast, Marriott, Delta Airlines and Verizon. With 2500+ Medallians, we are a fast growing worldwide community across North America, Latin America, EMEA and APAC including the United States, Argentina, United Kingdom, Czech Republic, Spain, Germany, Israel, Australia, Singapore and India - and we continue our global expansion into new countries. We’re committed to helping organizations create a culture that values every person and every experience - a commitment shared by everyone at Medallia. Check out our openings: https://www.medallia.com/careers/