Jessica Doig
About Jessica Doig
Jessica Doig is a Manager of Professional Services Solutions at Medallia, where she has worked since 2021. She has a diverse background in consulting and product development, with previous roles at Intact, Risk Nexus, and Lloyd's of London.
Work at Medallia
Jessica Doig has been employed at Medallia since 2021, currently holding the position of Manager, Professional Services Solutions. In this role, she is responsible for overseeing the delivery of professional services, ensuring that client needs are met effectively. Her tenure at Medallia follows a previous position as Program Manager within the same organization, where she worked from 2020 to 2021. Her experience at Medallia contributes to her expertise in customer experience and professional services.
Previous Employment Experience
Prior to her current role at Medallia, Jessica Doig held various positions in the professional services and consulting sectors. She worked at Intact for a total of four years, first as a Product Development Specialist from 2016 to 2017 and later as a Senior Consultant in Customer Experience from 2017 to 2020. Additionally, she served as an Associate Consultant at Risk Nexus for one year. Her early career included roles at Newman Martin and Buchan LLP as a Broker/Technician and at Phase One Audio Group inc. as a Studio Assistant.
Education and Expertise
Jessica Doig has a strong educational background, having studied at multiple institutions. She earned a Master’s degree in British Studies from Humboldt-Universität zu Berlin between 2009 and 2011. Prior to that, she completed a Bachelor of Arts in English Literature at The University of British Columbia from 2004 to 2009. In addition to her degrees, she has pursued further education in Strategic Marketing at Ryerson University since 2016, enhancing her expertise in marketing strategies.
International Experience
Jessica Doig has gained international work experience, particularly in London, United Kingdom. She worked at Lloyd's of London as an Analyst from 2011 to 2012 and previously completed an internship there in 2010. Additionally, she worked at Newman Martin and Buchan LLP as a Broker/Technician from 2012 to 2014. This international exposure has contributed to her diverse skill set and understanding of global markets.
Language Proficiency
Jessica Doig has demonstrated a commitment to language learning, having obtained Spanish Certificates from Tecnológico de Monterrey and Universitat Pompeu Fabra. Her studies in Spanish began in 2005 and continued until 2008, reflecting her dedication to acquiring language skills that complement her professional qualifications.