Joaquin G.
About Joaquin G.
Joaquin G. is an Experience Management Professional with a background in hospitality and communication. He has worked at Medallia since 2021, managing relationships with major hospitality organizations and supporting accounts within the sector.
Work at Medallia
Joaquin G. has been employed at Medallia as an Experience Management Professional since 2021. In this role, he focuses on managing relationships with major hospitality organizations. He is responsible for educating and supporting accounts within the hospitality vertical, ensuring that clients effectively utilize Medallia's experience management solutions.
Previous Experience in Hospitality
Before joining Medallia, Joaquin G. held several positions in the hospitality sector. He worked at Hotel Californian as a Reservations Supervisor and Group Rooms Coordinator for one month in 2020. He then served as Reservations Manager at the same hotel for 11 months, following a two-year tenure as Guest Reception Supervisor from 2018 to 2020. Additionally, he worked at CRSVR as an Assistant Manager from 2015 to 2017 and as a Sales Floor Associate from 2014 to 2015.
Education and Expertise
Joaquin G. earned a Bachelor's degree in Organizational Communication from California State University Channel Islands, where he studied from 2018 to 2020. Prior to that, he obtained an Associate of Science degree in Communication and Media Studies from Santa Barbara City College, completing his studies there from 2014 to 2018. His educational background supports his expertise in experience management within the hospitality industry.
Background in Santa Barbara
Joaquin G. has a strong background in the Santa Barbara, California area, where he has worked in various roles in the hospitality industry. His experience spans several years, allowing him to develop a deep understanding of customer service and operational management within this sector. His local experience contributes to his effectiveness in managing client relationships at Medallia.