Joe Briars
About Joe Briars
Joe Briars is a Sales Development Representative at Medallia, where he has worked since 2021 in London, England. He specializes in enhancing customer experience through AI technology and has a background in business studies from the University of Southampton.
Work at Medallia
Joe Briars has been employed at Medallia as a Sales Development Representative since 2021. In this role, he engages with clients to discuss and enhance their customer experience (CX) requirements. He focuses on enabling real-time service recovery through customer experience signals. Joe specializes in leveraging Medallia's AI technology to provide personalized and predictive insights for clients. He has achieved 180% of Q1 attainment targets during his tenure.
Previous Experience
Before joining Medallia, Joe Briars worked at Four Digital Solutions as a Sales Executive from 2020 to 2021. His responsibilities included engaging with clients and promoting digital solutions. Prior to that, he served as a Delivery Consultant at ChapmanBlack for six months in 2019 to 2020. In these roles, he developed skills in client engagement and sales strategies.
Education and Expertise
Joe Briars studied at the University of Southampton - Business School, where he earned a Bachelor of Science (BSc) degree in Business, Management, Marketing, and Related Support Services. His studies spanned from 2016 to 2019, providing him with a solid foundation in business principles and marketing strategies.
Background
Joe Briars is based in London, England, United Kingdom. His professional journey includes a focus on customer experience and sales development. He has accumulated experience in various roles that emphasize client engagement and the application of technology in enhancing customer interactions.