John (Jack) Hamburg
About John (Jack) Hamburg
John (Jack) Hamburg is the Senior Director of Product - Customer Experience at Medallia, where he has held various roles since 2018. He has a background in consulting and marketing, with experience across multiple industries and a commitment to continuous personal and professional growth.
Current Role at Medallia
John Hamburg currently serves as Senior Director of Product - Customer Experience at Medallia, a position he has held since 2023. In this role, he is responsible for overseeing product strategies that enhance customer experience. His leadership is focused on driving innovation and ensuring that customer feedback informs product development.
Previous Experience at Medallia
Prior to his current role, John Hamburg held several positions at Medallia. He served as Director of Demo Innovation & Market Reputation from 2022 to 2023. Before that, he was Senior Manager of Pre-Sales Solutions Consulting for the Auto/Manufacturing Vertical from 2020 to 2021, and Manager of Pre-Sales Solutions Consulting from 2019 to 2020. His tenure at Medallia began as a Pre-Sales Solutions Consultant in the Digital & Enterprise sector from 2018 to 2019.
Experience at Baker Tilly Virchow Krause, LLP
John Hamburg worked at Baker Tilly Virchow Krause, LLP as a Staff Consultant from 2016 to 2017, and later as a Senior Consultant from 2017 to 2018. His work in the Greater Minneapolis-St. Paul Area involved providing consulting services that contributed to the firm's client engagements.
Educational Background
John Hamburg earned a Bachelor of Science (BS) degree in Marketing from the University of Minnesota - Carlson School of Management, where he studied from 2011 to 2015. During his time at university, he also gained practical experience through various internships, including roles at Polaris Industries and Dennis Publishing.
Athletic Background and Skills
John Hamburg has a background as a high-performance Division 1 athlete. This experience has contributed to his teamwork and competitive skills, which he applies in his professional endeavors. He embraces a growth mindset, continuously seeking opportunities for personal and professional development.