Joseph Handzel
About Joseph Handzel
Joseph Handzel is a Senior Technical Analyst at Medallia, where he has worked since 2022. He has a background in IT support and application assistance, with previous roles at Alphanumeric Systems and Courthouse Computer Systems, and holds a Bachelor of Fine Arts from East Carolina University.
Work at Medallia
Joseph Handzel has been employed at Medallia as a Senior Technical Analyst since 2022. In this role, he assists users in navigating proprietary software, which contributes to the enhancement of public service delivery. His responsibilities include maintaining user workstations and servers, ensuring they are equipped with the latest software upgrades. Handzel's position allows him to support regional government entities in optimizing their public service missions and maintaining citizen records.
Previous Experience in IT
Before joining Medallia, Joseph Handzel worked at Alphanumeric Systems in various capacities. He served as a Support Analyst II from 2015 to 2018 and later as a Workstation Engineer from 2018 to 2021 in the Raleigh-Durham, North Carolina Area. Additionally, he worked for Courthouse Computer Systems as an Application Support Specialist for 9 months in 2021 in Chapel Hill, North Carolina. His roles have involved technical support and user assistance, contributing to his expertise in IT.
Education and Expertise
Joseph Handzel studied at East Carolina University, where he earned a Bachelor of Fine Arts (BFA) degree in Sculpture from 1999 to 2004. In addition to his formal education, he is self-taught in several programming languages, including C#, PowerShell, and Python. This self-directed learning has enhanced his IT skills and enabled him to transition from a hobbyist in PC building to a professional in the IT field.
Background in Public Service Support
Throughout his career, Joseph Handzel has focused on supporting regional government entities. His work involves optimizing public service missions and maintaining citizen records. By leveraging his technical skills and experience, he plays a role in improving the efficiency and effectiveness of public service delivery.