Julie Mercurio
About Julie Mercurio
Julie Mercurio is a Sales Director and Business Development professional with extensive experience in enhancing customer loyalty and corporate culture through innovative solutions. She has held various roles at companies such as Aircall, LinkedIn, and Medallia, and has a strong academic background in business and international entrepreneurship.
Current Role at Medallia
Julie Mercurio serves as the Sales Director and Business Development professional at Medallia, a position she has held since 2021. In this role, she has focused on enhancing customer feedback mechanisms through the Medallia Experience Cloud™. Her efforts aim to foster customer loyalty and improve corporate culture by implementing innovative customer experience solutions. Julie's work emphasizes the importance of real-time customer insights in empowering employees to make informed decisions.
Previous Experience at Aircall
Julie Mercurio has extensive experience at Aircall, where she held multiple roles from 2016 to 2019. She began as a Sales Development Representative for 7 months, followed by a position as an Account Executive for 9 months. Subsequently, she advanced to the role of Country Manager, where she managed operations for 1 year. Her tenure at Aircall contributed significantly to her expertise in sales and customer engagement.
Experience at LinkedIn
Julie worked as an Account Executive at LinkedIn from 2019 to 2020 in County Dublin, Ireland. During her time at LinkedIn, she focused on leveraging the platform's capabilities to drive sales and enhance customer relationships. This experience further developed her skills in business development and strategic sales initiatives.
Educational Background
Julie Mercurio has a solid educational foundation in business and management. She studied International Business and Entrepreneurship at Ecole de Management de Normandie, earning a Master's degree from 2011 to 2016. Additionally, she studied at Pontifícia Universidade Católica do Paraná, achieving a degree in Business in 2013. Julie also completed her studies at FEP, where she earned S2 de Master 1 in 2015, focusing on business principles.
Early Career and Development Roles
Before her roles at Aircall and LinkedIn, Julie Mercurio gained experience in various sales positions. She worked as a Saleswoman at JK Sourcing for 5 months in 2015 and served as a Business Developer at Mobeye app for 6 months in 2016. These early roles provided her with foundational skills in sales and customer engagement, contributing to her later success in business development.