Juniper Sage
About Juniper Sage
Juniper Sage is a Senior Manager in Professional Services at Medallia, with extensive experience in cloud service migration and customer success. Previously, Sage held various leadership roles at Mindful, focusing on enhancing professionalism and customer satisfaction.
Work at Medallia
Currently, Juniper Sage serves as a Senior Manager in Professional Services at Medallia, a position held since 2023. This role is performed remotely, allowing for flexibility in operations. In this capacity, Sage focuses on enhancing customer experiences and implementing effective service strategies.
Current Role at Mindful
Juniper Sage has been the Director of Cloud Service Migration at Mindful since 2021. This role, based in Akron, Ohio, involves overseeing the transition of cloud services, ensuring that clients receive seamless migration experiences. Sage's leadership in this position emphasizes professionalism and customer satisfaction.
Previous Experience at Mindful
Prior to the current role, Juniper Sage held multiple positions at Mindful, including Director of Technical Services from 2019 to 2021, and Director of Customer Success from 2017 to 2019. Additionally, Sage worked as a Client Support Manager and Service Delivery Manager, accumulating a total of over six years of experience within the organization.
Educational Background
Juniper Sage earned a Bachelor of Arts (BA) in English from The University of Akron, completing the program from 2003 to 2006. This educational background provides a foundation for effective communication and mediation skills, which are essential in Sage's professional roles.
Expertise and Skills
Juniper Sage possesses expertise in mediation and communication, as well as proficiency in Salesforce, Quickbooks, and database management using Excel. This skill set supports Sage's ability to manage diverse teams and enhance customer interactions across various sectors.