Kaila Garrison
About Kaila Garrison
Kaila Garrison serves as the Vice President of Operations at Medallia, where she has worked since 2022. She has extensive experience in product marketing and operations, having held various roles at companies such as Oracle and Compendium.
Current Role at Medallia
Kaila Garrison serves as the Vice President of Operations at Medallia, a position she has held since 2022. In this role, she is responsible for overseeing the procurement, ongoing support, enhancement, user provisioning, and budget for all sales tools. Garrison also manages the Sales Support ServiceNow workgroup, addressing various sales requests. Her leadership includes implementing a project prioritization and Salesforce.com quarterly planning process in collaboration with IT leadership, ensuring projects are executed in a timely manner with alignment on resources.
Previous Experience at Oracle
Garrison has extensive experience at Oracle, where she held multiple roles. She began as a Product Marketing Manager in 2014, working for 10 months in the Indianapolis, Indiana area. Following this, she served as a Senior Product Marketing Manager for 7 months and then as Director of Product Marketing from 2015 to 2016. Her tenure at Oracle provided her with significant insights into product marketing strategies and operations.
Career at Compendium
Before her time at Oracle, Kaila Garrison worked at Compendium in various capacities. She started as a Business Development Manager from 2007 to 2008, then progressed to Director of Client Success from 2008 to 2011, and later became the Director of Marketing from 2011 to 2014. Her roles at Compendium involved managing client relationships and marketing strategies, contributing to the company's growth during her tenure.
Experience at Cision
Garrison served as Vice President of GTM Strategy and Operations at Cision from 2016 to 2019. In this role, she was responsible for go-to-market strategies and operational efficiencies, focusing on aligning business objectives with market needs. Her experience at Cision further enhanced her expertise in strategic operations within the technology sector.
Education and Expertise
Kaila Garrison studied at Slippery Rock University of Pennsylvania, where she earned a degree in Finance from 2003 to 2006. Her educational background provides a strong foundation for her roles in operations and marketing. Garrison's expertise spans product marketing, client success, and operational strategy, making her a valuable asset in her current position at Medallia.