Karuna Kumari
About Karuna Kumari
Karuna Kumari is an Engineering Business Analyst specializing in Customer Success at Medallia, where she has worked since 2019. She has a diverse background in data analysis, marketing, and business analytics, with experience in predictive modeling and application development.
Work at Medallia
Karuna Kumari has been employed at Medallia since 2019, serving as an Engineering Business Analyst in the Customer Success department. In this role, she has engaged with multiple customer implementation programs, providing product expertise and discussing potential feature enhancement requests. Prior to her current position, she worked as a Data Analyst in Customer Success at Medallia from 2018 to 2019. Her responsibilities included building applications in ETL using advanced SQL and tools like Postgres and Amazon S3, as well as developing predictive models such as Churn Prediction and Sentiment Analysis using Python.
Education and Expertise
Karuna Kumari holds a Master of Science in Business Analytics from Saint Mary's College of California, which she completed in 2018. She also earned a Master of Business Administration from Vellore Institute of Technology in 2014. Earlier, she obtained a Bachelor’s Degree in Botany Hons from Vinoba Bhave University in 2008. Additionally, she has a PG Diploma in Marketing Management from Times School Of Marketing, completed in 2009. Her educational background supports her expertise in data analysis, marketing, and business analytics.
Background
Karuna Kumari has a diverse professional background, beginning her career as a Sales Marketing Intern at The Times of India in 2010. She then worked as a Marketing Analyst at Snapdeal for one year. From 2014 to 2017, she served as a Corporate Business Analyst at Meru Cab Company Pvt. Ltd. and later worked as a Marketing and Demand Generation Analyst at Eco Rent A Car in 2017. Her experience spans various roles in marketing and analytics across different organizations in India and the United States.
Technical Skills and Contributions
Karuna Kumari has developed technical skills in data integration and predictive modeling. She has built applications in ETL using advanced SQL and tools such as Postgres and Amazon S3. Her work includes developing predictive models like Churn Prediction and Sentiment Analysis, utilizing techniques such as exploratory data analysis and feature engineering. Additionally, she has contributed to engineering tools development using JavaScript, CSS, and HTML, and has utilized AWS Comprehend for natural language processing tasks.