Kate Olasiman
About Kate Olasiman
Kate Olasiman is an Account Executive at Medallia, where she has worked since 2021. She has previous experience in customer service and support roles at Concentrix, Cognizant, and Sitel.
Work at Medallia
Kate Olasiman has been serving as an Account Executive at Medallia since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her position involves collaborating with various teams to deliver solutions that meet client needs. Medallia is known for its customer experience management platform, which helps organizations capture and analyze customer feedback.
Previous Experience at Concentrix
Before joining Medallia, Kate Olasiman worked at Concentrix from 2017 to 2020. During her three years there, she held multiple roles including Customer Service Representative, Team Support Specialist, and Escalation Desk Agent. In these positions, she focused on providing support to customers and resolving issues efficiently, contributing to the overall customer experience.
Experience at Cognizant
Kate Olasiman worked at Cognizant as a Senior Process Executive for a period of five months in 2020 to 2021. In this role, she was involved in managing processes and ensuring operational efficiency. Her experience at Cognizant added to her skill set in customer service and process management.
Career at Sitel
From 2014 to 2017, Kate Olasiman was employed at Sitel as a Customer Service Representative and Escalation Agent. During her three years at Sitel, she developed her skills in customer interaction and issue resolution, which laid the foundation for her future roles in customer service and account management.