Katie Libby
About Katie Libby
Katie Libby serves as the Senior Director of Strategic Accounts at Medallia, where she has worked since 2023. With a background in account management and business development across several companies, she focuses on empowering organizations to leverage experience signals.
Current Role at Medallia
Katie Libby serves as the Senior Director of Strategic Accounts at Medallia, a position she has held since 2023. In this role, she focuses on developing and managing strategic relationships with key clients. Additionally, she has been working as the Senior Sales Director for Employee Experience since 2020, where she leverages her expertise to enhance employee engagement and satisfaction through Medallia's solutions.
Previous Experience in Sales and Account Management
Before joining Medallia, Katie Libby accumulated extensive experience in sales and account management. She worked at LinkedIn as an Account Executive from 2018 to 2020. Prior to that, she held various roles at PeopleMatter, including Business Development Representative, Key Account Manager, and Regional Account Executive. She also served as a Senior Account Executive at Snag and as an Account Manager at CreateSpace, an Amazon Company.
Educational Background
Katie Libby studied at the College of Charleston, where she earned two Bachelor of Arts degrees in Art History, Criticism and Conservation, and Fine and Studio Arts. Her studies spanned from 2006 to 2010, providing her with a strong foundation in the arts that complements her professional endeavors.
Consultative Expertise and Passion
Katie Libby is known for her consultative expertise, providing valuable insights to key stakeholders to demonstrate the value of partnerships. She has a passion for empowering organizations to capture and act upon experience signals, enhancing their operational effectiveness and customer satisfaction through innovative solutions.