Kayla Vance
About Kayla Vance
Kayla Vance is the Director of Strategic Sales at Medallia, where she has worked since 2020. She has extensive experience in sales and account management, having held various roles at companies such as Leanplum and Percolate Inc.
Work at Medallia
Kayla Vance serves as the Director of Strategic Sales at Medallia, a position she has held since 2020. In this role, she focuses on enhancing health experiences by joining the Life Sciences team. Prior to this, she led efforts to support major telecom and media customers, demonstrating her versatility in handling diverse sectors. Her tenure at Medallia has been marked by a commitment to improving customer engagement and satisfaction.
Previous Experience at Leanplum
Before joining Medallia, Kayla Vance worked at Leanplum in various roles from 2017 to 2019. She began as an Enterprise Account Executive and later transitioned to Strategic Accounts. During her time at Leanplum, she was recognized as the top global representative for net new Annual Recurring Revenue (ARR) and new logo acquisition. She played a significant role in securing Leanplum's first major financial customer, TD Bank, and its first healthcare customer, Athena Health.
Career at Percolate Inc.
Kayla Vance held multiple positions at Percolate Inc. from 2014 to 2017, including Enterprise Account Manager and Senior Account Executive. She developed a sales pricing strategy that resulted in a 35% premium on each deal while demonstrating return on investment to clients. Her contributions earned her membership in the Presidents Club, highlighting her effectiveness in sales and client management.
Education and Expertise
Kayla Vance has a strong educational background with studies at New York University and Boston University. Her expertise spans strategic sales, account management, and digital strategy. She has trained global sales teams on effective sales methodologies and has mentored talent in sales development and customer success, enhancing overall team performance.
Background in Media and Digital Strategy
Prior to her roles in sales, Kayla Vance worked in media planning and digital strategy. She was a Media Planner at PHD and a Digital Strategist at Kaplow. These positions provided her with foundational skills in media strategy and client engagement, which she has leveraged throughout her sales career.