Kelly Jackson
About Kelly Jackson
Kelly Jackson is a Software Analyst at Medallia, where she has worked since 2021. She has a diverse background in various roles, including positions in government and education, and holds multiple degrees from the University of Alabama at Birmingham.
Work at Medallia
Kelly Jackson has been employed at Medallia as a Software Analyst since 2021. This role marks her return to the company after a previous stint in the same position earlier that year. Her responsibilities include analyzing software solutions and contributing to the development of customer experience management tools.
Education and Expertise
Kelly Jackson holds a Bachelor’s Degree in Management Information Systems and Services from the University of Alabama at Birmingham, which she completed in 2018. She is currently pursuing a Master of Arts in History at the same institution, focusing on her interests in early English history and Egyptology. Additionally, she has completed an Advanced Coding Bootcamp at TrueCoders, enhancing her technical skills.
Background
Kelly Jackson has a diverse professional background, having worked in various roles across different sectors. She served as a Coordinator at the U.S. Department of Veterans Affairs from 2013 to 2018 and held positions as a Data Integration Analyst at RxBenefits, Inc. and a Management and Program Analyst at the FAA. Her early career included a role as a Cryptologic Technician in the US Navy.
Professional Experience
In addition to her current role at Medallia, Kelly Jackson has experience as an English Second Language Teacher with VIPKid and as an Administrative Officer at the U.S. Department of Veterans Affairs. She has also worked as a Legal Secretary and a Student Assistant at the University of Alabama at Birmingham, showcasing her versatility in various professional environments.
Interests and Leadership Development
Kelly Jackson has a strong interest in early English history, particularly the Norman Conquest, and Egyptology. She believes in the principles of learning, leading, and living as essential components for success and personal fulfillment. She has participated in a leadership program aimed at enhancing her leadership skills and improving interpersonal relationships.