Kevin Corcoran
About Kevin Corcoran
Kevin Corcoran is a Senior Solution Consultant at Medallia, where he has worked since 2021. He has a diverse background in operations, project management, and customer experience across various sectors, including higher education and Fortune 500 companies.
Work at Medallia
Kevin Corcoran has been employed at Medallia since 2021, currently holding the position of Senior Solution Consultant. His role involves leveraging his expertise to enhance customer and employee experiences through strategic solutions. Prior to this, he served as a Solution Consultant at Medallia for two years, starting in 2019. His tenure at Medallia reflects a commitment to utilizing insights and data to drive organizational success.
Education and Expertise
Kevin Corcoran earned a Bachelor of Arts in Sociology from DePaul University, where he studied from 2004 to 2008. He further advanced his education by obtaining a Master of Arts in Industrial and Organizational Psychology from The Chicago School of Professional Psychology, completing his studies from 2011 to 2013. His academic background supports his specialization in enhancing digital strategy and marketing technology initiatives.
Background
Kevin Corcoran has a diverse professional background that spans various sectors, including Fortune 500 companies, start-ups, and higher education institutions. He has held multiple roles that emphasize operations, project management, and customer experience. His previous positions include National Director of Operations and Project Management at The Chicago School of Professional Psychology and Senior Marketing Technology Strategist at Mercer.
Achievements
Throughout his career, Kevin Corcoran has presented at notable industry events such as the CXPA Insight Exchange and Dreamforce. His presentations focus on customer experience and employee experience, showcasing his expertise in these areas. Additionally, he has a track record of success in optimizing and transforming organizations through strategic initiatives, reflecting his capability in driving impactful change.
Professional Experience
Kevin Corcoran's professional experience includes significant roles in various organizations. He worked as a Customer Experience Consultant at Bodine & Co. and as a Project Manager at Mercer. His earlier roles include Independent Consultant for Consumer Insights at Ball State University and Research Analyst Intern at Egan Urban Research Center, DePaul University. This diverse experience has equipped him with a broad skill set in operations, project management, and strategic consulting.