Kimberly Jones
About Kimberly Jones
Kimberly Jones serves as the Partner Success, Americas at Medallia, where she has worked since 2021. With over fifteen years of experience in partner enablement and change management, she has held various roles in notable companies such as Cisco and Liferay.
Work at Medallia
Kimberly Jones currently holds the position of Partner Success, Americas at Medallia, a role she has occupied since 2021. In this capacity, she manages the growth, enablement, and satisfaction of software service partners across Latin America and North America. Her work is conducted remotely, allowing her to engage with partners effectively across diverse geographical regions. With a focus on delivering successful outcomes, she navigates challenging environments to enhance partner relationships and drive business success.
Previous Experience
Prior to her role at Medallia, Kimberly Jones worked at Liferay as Partner Enablement Manager from 2020 to 2021. She also held several positions at Cisco, including Senior Manager of Corporate Affairs, Networking Academy Services and Operations, and Program Manager roles in Corporate Affairs and Supply Chain Learning and Development. Her experience spans over fifteen years in partner enablement and change management, emphasizing her expertise in managing partner relationships and operational efficiency.
Education and Certifications
Kimberly Jones earned her Bachelor’s Degree in Liberal Arts and Sciences from California State University - East Bay, where she studied from 1994 to 1997. She also obtained a Project Management Certificate from The George Washington University. Additionally, she achieved an Online Teaching Certificate from California State University - East Bay and a CLAD Teaching Credential from San Jose State University, focusing on Elementary Education and Teaching.
Background in Education
Before transitioning into the tech industry, Kimberly Jones worked as an Elementary School Teacher at Franklin-McKinley School District from 1997 to 2000. This early career experience provided her with foundational skills in education and communication, which she later applied in her roles within corporate environments. Her teaching background contributes to her ability to manage and enable partners effectively.
Expertise in Partner Enablement
With over fifteen years of experience, Kimberly Jones specializes in partner enablement and change management. Her roles have equipped her with the skills to navigate complex environments and deliver successful outcomes. She has a proven track record of managing partner relationships, ensuring their growth and satisfaction, which is critical in her current position at Medallia.