Kristi Krasula
About Kristi Krasula
Kristi Krasula is a Program Manager for Employee Experience at Medallia, where she has worked since 2022. She has a background in client services and project management, with previous roles at Gartner and CultureIQ.
Current Role at Medallia
Kristi Krasula currently serves as a Program Manager for Employee Experience at Medallia, a position she has held since 2022. In this role, she focuses on enhancing employee engagement and streamlining critical processes through effective project management. Her responsibilities include overseeing multiple deliverables in a fast-paced environment, ensuring that client needs are met efficiently.
Previous Experience at Medallia
Prior to her current position, Kristi worked at Medallia as a Customer Success Manager from 2021 to 2022. During her seven-month tenure, she was recognized for her ability to coach clients on software and best practices, helping them achieve their business objectives. Her focus on client engagement contributed to the overall success of the customer success team.
Career Background at Gartner and CultureIQ
Kristi has extensive experience in client services, having worked at Gartner as a Senior Manager in Client Services from 2010 to 2018. Following her time at Gartner, she served as a Senior Program & Customer Success Manager at CultureIQ from 2018 to 2020. In both roles, she leveraged her collaboration skills to work with cross-functional teams and address complex issues.
Education and Academic Background
Kristi Krasula earned a Bachelor of Science degree in Marketing and Management from Drake University. Her academic background has provided her with a solid foundation in business principles, which she applies in her professional roles to enhance client engagement and operational efficiency.
Skills and Expertise
Kristi possesses strong project management skills and a keen ability to adapt quickly to new technologies. She is passionate about improving client engagement and has demonstrated expertise in managing multiple deliverables in dynamic environments. Her focus on coaching clients and enhancing critical processes underlines her commitment to achieving business goals.