Kurt Seiberling
About Kurt Seiberling
Kurt Seiberling is a Technical Account Manager with extensive experience in customer support and product education, having worked at Mindful for several years in various roles before joining Medallia in 2023.
Current Role at Medallia
Kurt Seiberling serves as a Technical Account Manager at Medallia, a position he has held since 2023. In this role, he is responsible for managing client accounts and ensuring customer satisfaction through effective communication and problem-solving. His expertise in technical account management contributes to the overall success of the organization.
Previous Experience at Mindful
Kurt Seiberling has extensive experience at Mindful, where he held multiple roles over several years. He worked as a Technical Account Manager for 8 months in 2023, following a 7-year tenure as Director of Product Education from 2015 to 2022. Additionally, he served as Manager – Infrastructure and Field Validation from 2013 to 2015, Manager - Client Support from 2010 to 2012, and Customer Care Team Member from 2006 to 2010.
Customer Service Background
Kurt Seiberling has a solid background in customer service, having worked as a Customer Service Representative at OfficeMax for 10 years, from 1996 to 2006. This experience has equipped him with skills in client interaction and support, which he has applied throughout his career in various roles.
Educational Background
Kurt Seiberling studied at The University of Akron, where he focused on Criminal Justice/Law Enforcement Administration from 1998 to 2001. He also studied Homeland Security, Law Enforcement, Firefighting and Related Protective Services at the University of Akron, completing a Police Academy program from 2001 to 2002. This educational background supports his professional roles in technical account management and customer support.