Kwanghak Kim

Kwanghak Kim

Country Manager @ Medallia

About Kwanghak Kim

Kwanghak Kim is the Country Manager at Medallia in Seoul, South Korea, where he has worked since 2021. He holds an MBA from 서강대학교 and a Bachelor's degree from 서울대학교, and has previous experience at Qualtrics and Hewlett-Packard.

Work at Medallia

Kwanghak Kim has been serving as the Country Manager at Medallia since 2021. In this role, he oversees operations and strategy for the company in Seoul, South Korea. His responsibilities include managing client relationships and driving business growth within the region. Medallia specializes in customer experience management, and under Kim's leadership, the company aims to enhance its market presence in South Korea.

Previous Experience at Qualtrics

Before joining Medallia, Kwanghak Kim worked at Qualtrics as Sales Korea for a period of 10 months in 2020. In this position, he focused on sales strategies and customer engagement, contributing to the company's efforts in the South Korean market. His experience at Qualtrics provided him with valuable insights into customer experience solutions.

Career at Hewlett-Packard

Kwanghak Kim held the position of Senior Account Manager at Hewlett-Packard from 1995 to 2008, a tenure of 13 years. In this role, he was responsible for managing key accounts and developing business relationships. His long-term experience at Hewlett-Packard equipped him with skills in account management and client relations.

Education and Expertise

Kwanghak Kim earned his Master of Business Administration (MBA) from 서강대학교. He also holds a Bachelor's degree from 서울대학교 (Seoul National University). His educational background provides him with a strong foundation in business principles and management practices, which he applies in his professional roles.

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