Lauren Flannery
About Lauren Flannery
Lauren Flannery is a Sales Enablement Manager at Medallia, where she has worked since 2020. She has a background in sales development and hospitality management, with experience at notable companies such as Four Seasons Hotels and The Ritz-Carlton.
Current Role as Sales Enablement Manager
Lauren Flannery currently serves as the Sales Enablement Manager at Medallia, a position she has held since 2020. In this role, she focuses on enhancing the productivity and effectiveness of the sales team. She leads the strategy and implementation of various sales tools, including 6Sense, Gong, Highspot, LinkedIn Sales Navigator, Salesforce, Outreach, and ZoomInfo. Her efforts aim to drive global Sales Development productivity.
Previous Experience at Medallia
Lauren Flannery has a significant history with Medallia, where she worked in various roles. She began as a Sales Development Representative from 2018 to 2019 for 10 months. She then advanced to Sales Development Team Lead for 5 months in 2019 and later became the Sales Development Manager from 2019 to 2020 for 10 months. During her tenure, she developed a comprehensive onboarding program for Global Sales Development Representatives and facilitated virtual training sessions during the COVID-19 pandemic.
Internship Experience in Hospitality
Lauren Flannery has a background in hospitality, having completed internships at Four Seasons Hotels and Resorts and The Ritz-Carlton Hotel Company. She worked as a Food & Beverage Intern at Four Seasons in Boston for 3 months in 2016 and as an intern at The Ritz-Carlton in New York for 2 months in 2015. Additionally, she served as a Corporate Intern at Morgans Hotel Group in 2013 for 2 months.
Educational Background
Lauren Flannery studied at Florida State University, where she earned a Bachelor of Science (B.S.) degree in Business Administration with a focus on Hospitality Management. Her studies spanned from 2013 to 2017. She also attended Oak Knoll School, furthering her foundational education.
Achievements in Sales Development Training
In her role at Medallia, Lauren Flannery has achieved notable milestones in sales development training. She launched effective tracking of ramp time and competency milestones, leading to the fastest Sales Development Representative (SDR) ramp time in the company's history. Additionally, she built a structured 30-60-90 day ramp plan that included defined manager touchpoints, new hire buddy initiatives, KPIs, milestones, and a sales skills training series.