Layla Bates
About Layla Bates
Layla Bates is a Senior Manager of Talent Acquisition for EMEA and LATAM at Medallia, with extensive experience in recruiting for technology companies. She has held various roles in talent acquisition and people operations across multiple regions, including significant positions at Identitii, ServiceNow, and EY.
Work at Medallia
Layla Bates serves as the Senior Manager of Talent Acquisition for EMEA and LATAM at Medallia. She has held this position since 2021, contributing to the company's recruitment strategies and team scaling efforts in these regions. Her role involves leading a team of Talent Managers focused on expanding the go-to-market and general administrative business functions across EMEA and Latin America.
Previous Experience in Talent Acquisition
Before joining Medallia, Layla Bates accumulated extensive experience in talent acquisition across various organizations. She worked at Identitii as Head of People Operations from 2018 to 2020, and prior to that, she was a Senior Regional Recruiter at ServiceNow from 2016 to 2018. Her background also includes a role as a Recruiter at Ashdown Consulting from 2013 to 2015, where she developed her skills in recruitment for technology and go-to-market roles.
Background in Technology Consulting
Layla Bates began her career in technology consulting as a Technology Consultant specializing in Cyber Security and Cloud Technology at Xpand Group from 2015 to 2016. This experience provided her with insights into the tech industry, which she later applied in her recruitment roles. Additionally, she worked at EY in Talent Acquisition for Tax and Advisory from 2011 to 2013, further enhancing her expertise in recruitment.
Education and Expertise
Layla Bates holds a Bachelor of Arts in Human Resource Management from the National College of Ireland. Her educational background supports her extensive experience in talent acquisition, particularly in high-growth SaaS and technology companies. She is skilled in scaling teams across different regions, including EMEA, LATAM, and APJ, and possesses a strong understanding of the commercial and cultural nuances within these markets.