Leah Mikulenka
About Leah Mikulenka
Leah Mikulenka is a Senior Manager of Digital Solutions at Medallia, where she has worked since 2022. She has a diverse background in customer support and digital solutions, with previous roles at companies such as Hoovers Inc., Match.com, and Oracle.
Current Role at Medallia
Leah Mikulenka serves as the Senior Manager of Digital Solutions at Medallia. She has held this position since 2022. In her role, she focuses on enhancing digital solutions and driving customer success initiatives. Her experience in digital solutions management contributes to the strategic objectives of the organization.
Previous Experience at Medallia
Leah Mikulenka worked at Medallia in various capacities prior to her current role. She served as a Digital Solutions Manager from 2021 to 2022 and as a Senior Digital Solutions Expert from 2019 to 2021. During her tenure, she developed expertise in digital solutions and customer engagement strategies.
Career History at Hoovers Inc.
Leah Mikulenka has a notable history with Hoovers Inc., where she worked in multiple roles. She was a Customer Support Representative from 2007 to 2008 and later became a Senior Customer Support Representative from 2008 to 2010. Additionally, she briefly served as an Account Consultant in 2010. Her roles involved direct customer interaction and support.
Work Experience at Match.com
Leah Mikulenka held several positions at Match.com between 2012 and 2016. She began as a Customer Care Trainer, then transitioned to a Customer Care Operations Coordinator, and later became an Assistant Manager for Projects and Tools. Her roles focused on customer care and operational efficiency.
Education and Professional Background
Leah Mikulenka earned a Bachelor of Arts in English - Professional Writing from Texas State University-San Marcos, completing her studies from 2002 to 2006. This educational background laid the foundation for her career in communications and digital solutions.