Leonicia Berry
About Leonicia Berry
Leonicia Berry is the Senior Manager of Global Sales Enablement at Medallia, a position she has held since 2022. She has extensive experience in sales and client success across various companies, including Act-On Software, Sprinklr, PowerReviews, and Groupon.
Work at Medallia
Leonicia Berry has been serving as the Senior Manager of Global Sales Enablement at Medallia since 2022. In this role, she focuses on enhancing the effectiveness of the sales team through targeted enablement strategies. Her responsibilities include executing sales incentives aimed at engaging existing clients and identifying new prospects. Berry's work contributes to the overall sales strategy and client relationship management within the organization.
Previous Experience in Sales and Client Success
Before joining Medallia, Leonicia Berry held several positions in sales and client success. She worked at Act-On Software, Inc. as a Strategic Partner Success Manager from 2014 to 2016. Following that, she served as Client Success Director at PowerReviews from 2016 to 2017 and later as Program Manager at the same company from 2017 to 2019. Berry also worked at Groupon as a Senior Account Manager from 2011 to 2014 and at Sprinklr in various roles, including Manager of Product Education Services and Instructor in Customer Education Services.
Education and Expertise
Leonicia Berry earned a Bachelor of Arts (B.A.) from Loyola University Chicago. Her educational background supports her expertise in sales enablement and client success. She specializes in the creation and optimization of lead nurturing and scoring programs, which are essential for developing qualified sales leads. Berry is experienced in managing production schedules and optimizing budgets to achieve maximum return on investment.
Skills in Sales Enablement and Client Engagement
Leonicia Berry possesses significant skills in executing targeted sales incentives designed to engage existing clients while identifying prospective clients. Her expertise includes managing both small and large production schedules, ensuring that projects are delivered on time and within budget. Berry's focus on optimizing processes contributes to the overall effectiveness of sales initiatives and client engagement strategies.