Lindsey Needham
About Lindsey Needham
Lindsey Needham is a Sr. Technical Support Manager specializing in Product Quality at Medallia, where she has worked since 2021. She has a diverse background in political science and support roles, with previous positions at Medallia, NationBuilder, FairVote, and the Lawyers' Committee for Civil Rights.
Current Role at Medallia
Lindsey Needham serves as the Sr. Technical Support Manager for Product Quality at Medallia. She has held this position since 2021 and operates within the Washington DC-Baltimore Area. In this role, she is responsible for overseeing technical support operations and ensuring product quality standards are met.
Previous Experience at Medallia
Prior to her current role, Lindsey worked at Medallia as a Sr. Product Expert in Engineering Support from 2019 to 2021. During her two years in this position, she contributed to product development and provided expert support to engineering teams in the Washington D.C. Metro Area.
Experience at NationBuilder
Lindsey Needham held multiple roles at NationBuilder from 2014 to 2019. She began as an Organizer, later becoming a Frontline Organizer, and then a Sr. Frontline Organizer. Her responsibilities included organizing community engagement efforts and providing support to customers. She also served as a Sr. Customer Support Manager for two years, focusing on enhancing customer experiences.
Education Background
Lindsey studied at the University of North Carolina at Chapel Hill, where she earned a Bachelor of Arts degree in Political Science and Philosophy. Her studies spanned from 2007 to 2011, providing her with a strong foundation in critical thinking and analytical skills.
Early Career and Fellowship
Lindsey began her career as a Democracy Fellow at FairVote, where she worked in research from 2011 to 2012. She also gained experience as a Legal Assistant at the Lawyers' Committee for Civil Rights from 2012 to 2014, contributing to legal support efforts in the Washington D.C. Metro Area.