Lisa Garthside Ccxp
About Lisa Garthside Ccxp
Lisa Garthside is the Director of Professional Services at Medallia, a position she has held since 2019. She has extensive experience in customer experience management, having previously worked at Confirmit and ORC International.
Work at Medallia
Lisa Garthside has held the position of Director, Professional Services at Medallia since 2019. In this role, she is responsible for overseeing the delivery of professional services to clients, ensuring that they derive maximum value from Medallia's solutions. Her experience in customer experience management contributes to her effectiveness in this position.
Previous Experience in Customer Experience Management
Prior to her current role, Lisa Garthside worked at Confirmit as Senior Director, Customer Experience Management from 2017 to 2018. She also served as Director, Customer Experience Management at Confirmit from 2014 to 2017. Her extensive background in customer experience management includes a position as Research Director at ORC International from 2011 to 2014.
Educational Background
Lisa Garthside studied at Staffordshire University, where she earned a BA Hons 2:1 in Business Studies from 1986 to 1990. She also attended King James Sixth Form College in Henley on Thames, achieving A levels in English, Biology, and History, along with an S level in History from 1984 to 1986.
Career History
Lisa Garthside has a diverse career history spanning several roles in customer experience and marketing. She worked at BDRC as Associate Director from 1996 to 2001 and held the position of Senior Marketing Assistant at Eagle Star from 1993 to 1996. Her career reflects a strong focus on customer experience and management.