Lou Caponi
About Lou Caponi
Lou Caponi is a Senior Sales Director at Medallia, specializing in enterprise sales and complex sales cycles. He has extensive experience in business development and sales management, having held senior roles at various companies including Kroll, Skillsoft, and SAI Global.
Current Role at Medallia
Lou Caponi serves as the Senior Sales Director in Enterprise Sales at Medallia, a position he has held since 2022. In this role, he focuses on managing long-term, strategic sales cycles, ensuring successful outcomes from inception to closure. His expertise includes selling SaaS-based solutions tailored for various executive roles, including Customer Experience (CX) and Employee Experience (EX) leaders.
Previous Experience in Sales Leadership
Prior to his role at Medallia, Lou Caponi held several significant positions in sales leadership. He worked at Skillsoft as a Strategic Account Executive from 2019 to 2022 and previously served as Regional Sales Director from 1997 to 2004. His tenure at Kroll as Senior Director from 2017 to 2019 and at KPMG US as Director of Business Development from 2016 to 2017 further solidified his expertise in managing complex sales processes.
Education and Academic Background
Lou Caponi studied at SUNY Oneonta, where he earned a Bachelor of Science degree in Business/Managerial Economics with a minor in Biology. His educational background provides a foundation for his extensive career in sales and business development.
Sales Specialization and Expertise
Lou Caponi specializes in managing long-term, strategic, and complex sales cycles. He has experience in overseeing P&L responsibilities ranging from $15 million to $24 million. His sales strategies incorporate Cloud Technologies and Big Data solutions, targeting high-level executives such as Chief Learning Officers and Chief Human Resource Officers.
Career Progression and Roles
Lou Caponi's career includes various roles that demonstrate his growth in the sales field. He served as Vice President of Eastern Sales at SAI Global from 2004 to 2010 and as Senior Director of Business Development at True Office Learning from 2014 to 2016. His early career included positions at Paragon and SAI Global, where he honed his skills in strategic sales.