Lulu Tai
About Lulu Tai
Lulu Tai is a Manager of Text Analytics at Medallia, where she has worked remotely since 2021. She has an extensive educational background, studying marketing, business, public relations, and communications at several institutions, including the University of Toronto and The University of Hong Kong.
Work at Medallia
Lulu Tai has been serving as the Manager of Text Analytics at Medallia since 2021. In this role, she focuses on leveraging text analytics to derive insights that enhance customer experience and engagement. Her work involves analyzing large volumes of text data to identify trends and patterns that inform business decisions. She operates in a remote capacity, contributing to Medallia's mission to help organizations understand and improve their customer interactions.
Education and Expertise
Lulu Tai has an extensive educational background. She is currently studying at Università Degli Studi Di Siena, having begun her studies there in 2011. She also studied at The University of Hong Kong, where she has been enrolled since 2011. Additionally, she completed her Bachelor of Commerce degree at the University of Toronto - Rotman School of Management from 2008 to 2012, focusing on Marketing and Management. Her studies in Public Relations and Communications at Ryerson University further complement her expertise in marketing and business.
Background
Lulu Tai's academic journey spans multiple institutions and disciplines. She studied at Ryerson University from 2015 to 2016, focusing on Public Relations and Communications. Her diverse educational experiences across various universities have equipped her with a broad understanding of marketing, business, and communications. This background supports her current role in text analytics, allowing her to apply her knowledge effectively in a professional setting.
Professional Experience
Since joining Medallia in 2021, Lulu Tai has accumulated three years of experience in the field of text analytics. Her role involves utilizing analytical tools and methodologies to interpret text data, which plays a crucial part in shaping customer experience strategies. This experience is built upon her solid educational foundation in marketing and business, which she has developed through her studies at several prestigious institutions.