Marcela Toševová
About Marcela Toševová
Marcela Toševová is a Senior Product Support Expert at Medallia, with a background in banking and IT consulting. She has extensive experience in product support and analysis, having previously worked at Raiffeisenbank CZ and SAP Concur.
Work at Medallia
Marcela Toševová has been employed at Medallia as a Senior Product Support Expert since 2021. In this role, she is responsible for providing expert support for product-related inquiries and ensuring customer satisfaction. Her position is based in Hlavní město Praha, Česko.
Previous Experience at Raiffeisenbank CZ
Before joining Medallia, Marcela Toševová worked at Raiffeisenbank CZ in various capacities. She served as a Phone Banker Senior and Internet Banking Specialist from 2006 to 2007 in District Teplice. Following this, she worked as an IT Consultant from 2007 to 2012, and later as a BI Analyst/Developer from 2012 to 2015, all based in Prague.
Experience at SAP Concur
Marcela Toševová held multiple roles at SAP Concur. She worked as a Client Support Analyst Senior from 2015 to 2017, then transitioned to the role of Principal Integration Consultant from 2018 to 2021. Additionally, she served as Global Product Lead for one year from 2017 to 2018, all while based in Prague.
Education and Expertise
Marcela Toševová studied at Czech Technical University in Prague, where she earned a Bachelor's degree in Management and Informatics. Her studies spanned from 2010 to 2016. Prior to this, she completed her education at Gymnasium Bílina, achieving her GCSE exam from 1997 to 2005.