Mark W.
About Mark W.
Mark W. is a Sales Director with extensive experience in customer service management and sales, currently working at Medallia. He has held various roles at notable companies including SAP, Wells Fargo, and ServiceNow, and has a strong educational background in finance from Pennsylvania State University.
Current Role at Medallia
Mark W. serves as Sales Director at Medallia, a position he has held since 2020. In this role, he focuses on driving sales strategies and enhancing customer engagement. His experience in sales and customer service management contributes to the company's efforts in delivering exceptional customer experiences.
Previous Experience at SAP
Mark W. has extensive experience at SAP, where he worked in various roles from 2010 to 2020. He began as a Cloud Solutions Sales representative, followed by three years as a CRM Consultant. He then advanced to the position of Senior Account Executive in Customer Experience, where he spent six years. His tenure at SAP provided him with a strong foundation in customer relationship management and sales.
Background in Finance
Mark W. has a solid educational background in finance. He studied at the Schreyer Honors College at Pennsylvania State University, where he earned Honors in Finance from 2005 to 2009. Additionally, he obtained a Bachelor of Science in Finance and Economics from Penn State University during the same period. This academic foundation supports his professional roles in sales and customer service.
Experience at Wells Fargo
Prior to his time at SAP, Mark W. worked at Wells Fargo as a Senior Credit Manager in Sales for one year in 2009 to 2010. This role involved managing credit operations and sales strategies, further enhancing his expertise in financial services and customer management.
Internship at Merrill Lynch
In 2008, Mark W. completed a three-month internship at Merrill Lynch in Global Wealth Management. This experience provided him with insights into wealth management and investment strategies, contributing to his overall understanding of the financial services industry.