Melissa Calacich
About Melissa Calacich
Melissa Calacich is a Technical Manager at Medallia, where she has worked since 2023. She has previous experience as a consultant at Medallia, a sales management intern at Dell, and an intern at Nissan Motor Corporation.
Current Role as Technical Manager
Melissa Calacich currently serves as a Technical Manager at Medallia, a position she has held since 2023. In this role, she is responsible for overseeing technical projects and managing teams to ensure successful implementation of solutions. Her experience at Medallia includes a prior role as a Consultant from 2021 to 2023, where she developed her expertise in customer experience management.
Previous Experience at Medallia
Before her current role, Melissa worked as a Consultant at Medallia for two years, from 2021 to 2023, in Ciudad de México, México. During her tenure, she contributed to various projects focused on enhancing customer insights and improving client engagement strategies. Her experience in this position laid the groundwork for her advancement to Technical Manager.
Internship Experience at Dell and Nissan
Melissa gained valuable experience through internships at Dell and Nissan Motor Corporation. She worked as a Sales Management Intern at Dell from 2018 to 2019, where she supported sales initiatives in Ciudad de México y alrededores. Additionally, she served as a Vehicle Connected Services Intern at Nissan from 2020 to 2021 for eight months, focusing on connected vehicle technologies and services.
Educational Background in Industrial Engineering
Melissa studied at Instituto Tecnológico Autónomo de México, where she earned a degree in Industrial Engineering from 2015 to 2020. Her education provided her with a strong foundation in engineering principles, project management, and operational efficiency, which she applies in her current and previous roles.