Michael Moon
About Michael Moon
Michael Moon is a Senior Manager of Solutions Architecture at Medallia, where he has worked since 2021. He previously held roles at Medallia as a Senior Analyst and Manager of Professional Services, and he earned a Bachelor of Applied Science in Information Science from Cornell University.
Current Role at Medallia
Michael Moon serves as the Senior Manager of Solutions Architecture at Medallia. He has held this position since 2021 and is based in New York, New York. In this role, he is responsible for leading architectural solutions that enhance customer experiences and drive business outcomes. His expertise in solutions architecture supports Medallia's mission to deliver actionable insights to clients.
Previous Experience at Medallia
Prior to his current role, Michael Moon worked at Medallia in various capacities. He was a Senior Analyst from 2017 to 2019, where he focused on data analysis and insights. Following this position, he served as the Manager of Professional Services from 2019 to 2021. In these roles, he contributed to the development and implementation of strategies that improved client engagement and service delivery.
Education and Academic Background
Michael Moon earned a Bachelor of Applied Science (B.A.Sc.) in Information Science from Cornell University, where he studied from 2011 to 2015. His education provided him with a strong foundation in information systems and data management. Prior to attending Cornell, he completed his high school education at Chittenango High School from 2007 to 2011.
Professional Development
Throughout his career, Michael Moon has developed a robust skill set in solutions architecture and professional services. His roles at Medallia have allowed him to gain extensive experience in client relations and project management. This professional development has positioned him as a key contributor to the success of the teams he has been part of.