Michelle Burgess

Michelle Burgess

Executive Assistant Emea @ Medallia

About Michelle Burgess

Michelle Burgess serves as the Executive Assistant EMEA at Medallia in San Francisco, California, where she has worked since 2019. With a strong background in executive support and content management, she has held positions at Aecom, Thomson Reuters, and Freshfields Bruckhaus Deringer, demonstrating exceptional typing skills and proficiency in managing complex schedules.

Work at Medallia

Michelle Burgess has been serving as the Executive Assistant EMEA at Medallia since 2019. In this role, she operates from San Francisco, California, where she supports executives and manages various administrative tasks. Her responsibilities include coordinating schedules, organizing meetings, and ensuring effective communication across different time zones. Michelle's flexible approach allows her to adapt to the specific needs of the executives she supports.

Previous Experience

Prior to her current position at Medallia, Michelle Burgess held several roles that contributed to her expertise as an Executive Assistant. She worked at Freshfields Bruckhaus Deringer in London for one year, from 2018 to 2019. Before that, she spent four years at Aecom in Los Angeles, where she served as both Executive Assistant and Content Manager from 2014 to 2018. Her career also includes a four-year tenure at Thomson Reuters in New York, where she worked as an Executive Assistant from 2010 to 2014.

Education and Training

Michelle Burgess completed her secondary education at Parel Vallei High School from 1993 to 1998. She also attended Helderberg College Primary from 1989 to 1992. These educational experiences provided her with a foundational skill set that she has built upon throughout her career in administrative support.

Skills and Proficiencies

Michelle Burgess is recognized for her exceptional typing skills, achieving a speed of 98 words per minute. She demonstrates proficiency in using Visio for creating diagrams and flowcharts, which enhances her ability to communicate complex information visually. Additionally, she has a strong capability in managing executive schedules across multiple time zones, ensuring seamless coordination for her executives.

Professional Attributes

Michelle Burgess is known for her flexible approach to meet the specific needs and demands of executives. She maintains a strong ability to handle sensitive business matters with confidentiality, which is crucial in her role as an Executive Assistant. Her adaptability and commitment to supporting executive functions contribute to her effectiveness in the workplace.

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