Neira Hodzic
About Neira Hodzic
Neira Hodzic is a Senior Manager of Demo Engineering at Medallia, specializing in storytelling techniques to improve customer experience through software demonstrations. She has a background in Entrepreneurship and International Business from Ryerson University and has held various roles in sales and project management.
Current Role at Medallia
Neira Hodzic holds the position of Senior Manager, Demo Engineering at Medallia. She has been in this role since 2022 and is based in Toronto, Ontario, Canada. In her current position, she specializes in utilizing storytelling techniques to enhance customer experience through software demonstrations. Hodzic focuses on creating immersive demo environments that effectively showcase the full value and return on investment (ROI) of Medallia's software products.
Previous Experience at Medallia
Prior to her current role, Neira Hodzic served as the Enterprise Sales Director at LivingLens, a part of Medallia, from 2020 to 2022. During her tenure, she contributed to the company's sales strategies and customer engagement initiatives in Toronto, Ontario, Canada. Her experience in this role provided her with valuable insights into customer needs and the software market.
Professional Background at mdBriefCase
Before joining Medallia, Neira Hodzic worked at mdBriefCase. She held the position of Senior Project Manager from 2013 to 2014, where she managed various projects within the organization. Subsequently, she was promoted to Account Director, a role she occupied from 2014 to 2018. In these positions, she developed skills in project management and client relations.
Educational Background
Neira Hodzic studied at Ryerson University, where she pursued a Bachelor of Commerce (B.Comm) degree with a focus on Entrepreneurship and International Business. Her studies spanned from 2005 to 2009, providing her with a solid foundation in business principles and practices that support her professional endeavors.
Achievements in Demo Engineering
In her role as Senior Manager, Demo Engineering at Medallia, Neira Hodzic designed a demo environment that played a significant role in Medallia being recognized as a Leader in The Forrester Wave™: Customer Feedback Management, Q1 2023. This recognition highlights her contributions to enhancing the company's product demonstrations and customer engagement strategies.