Nicholas Biddle
About Nicholas Biddle
Nicholas Biddle is a Customer Solutions Senior Analyst at Medallia, where he has worked since 2017. He has a background in education consulting and engineering, and he emphasizes continuous learning and empathy in his professional endeavors.
Work at Medallia
Nicholas Biddle has been employed at Medallia since 2017, currently holding the position of Customer Solutions Senior Analyst. His role focuses on enhancing customer experiences and solutions. Prior to this position, he served as a Customer Solutions Analyst at Medallia from 2015 to 2017. His tenure at Medallia spans a total of seven years, during which he has contributed to various projects aimed at improving customer engagement and satisfaction.
Education and Expertise
Nicholas Biddle earned two Bachelor's Degrees from Stanford University in Urban Studies/Affairs and Materials Science and Engineering, completing his studies between 2010 and 2014. His educational background provides him with a diverse skill set, combining technical knowledge with an understanding of social dynamics. This foundation supports his current work in customer solutions and his commitment to continuous learning.
Background
Before joining Medallia, Nicholas Biddle worked in various roles that contributed to his professional development. He served as an Education Consultant at Green Ivy Educational Consulting from 2014 to 2015, and as a Residential Assistant and Community Manager at Stanford University from 2013 to 2014. Additionally, he worked as an Engineer Aide for the US Army Corps of Engineers from 2009 to 2010. His experiences in education, community management, and engineering have shaped his approach to problem-solving and customer service.
Professional Development
Nicholas Biddle has a strong focus on continuous learning and applying empathy in his professional endeavors. His passion for finding better ways to assist others is evident in his work history and current role at Medallia. He aims to improve his surroundings by learning from and for them, which reflects his commitment to creating positive change through understanding and support.