Nicole Sy
About Nicole Sy
Nicole Sy serves as the Director of Global Education & Enablement Development at Medallia, where she applies her extensive background in multimedia development and eLearning design. With previous roles at The Nature Conservancy, Bio-Rad Laboratories, and Northrop Grumman Corporation, she holds a BA in Philosophy from the University of Colorado Boulder and is certified as a Mobile UX Designer.
Work at Medallia
Nicole Sy currently holds the position of Director of Global Education & Enablement Development at Medallia, a role she has occupied since 2022. In this capacity, she focuses on enhancing educational initiatives and enabling development programs within the organization. Prior to this role, she served as Manager of Development and Creative Direction at Medallia from 2019 to 2022. Her experience at Medallia reflects her commitment to improving learning and development strategies in a corporate environment.
Education and Expertise
Nicole Sy earned her Bachelor of Arts in Philosophy from the University of Colorado Boulder, where she studied from 1989 to 1992. She has also obtained certification as a Mobile UX Designer, demonstrating her proficiency in user experience design specifically for mobile platforms. Additionally, she possesses a Lean Six Sigma Yellow Belt, indicating her skills in process improvement and efficiency.
Background in Multimedia and eLearning Design
Nicole Sy has extensive experience in multimedia development and eLearning design. She worked as an eLearning Designer/Developer at The Nature Conservancy from 2013 to 2019. Her previous roles include Senior Designer at Bio-Rad Laboratories from 1996 to 1999 and Senior Courseware Developer at Citrix from 2011 to 2013. She has expertise in developing eLearning interactions and animations using tools like Articulate Storyline and Adobe Captivate, as well as proficiency in web development languages such as JS, HTML5, PHP, XML, and CSS.
Professional Experience Prior to Medallia
Before her current role at Medallia, Nicole Sy held various positions that contributed to her professional development. She worked as Multimedia Designer III at Northrop Grumman Corporation from 2009 to 2011 and as Manager of Development and Creative Direction at Medallia from 2019 to 2022. Her diverse background includes experience in start-up environments, showcasing her ability to deliver projects in demanding settings.