Nigel Herbert
About Nigel Herbert
Nigel Herbert serves as the Industry Director and Major Pursuits Lead for the UK, Ireland, Middle East, and Africa at Medallia. He has extensive experience in the public sector and healthcare, focusing on enhancing citizen and patient interactions through AI and analytics.
Work at Medallia
Nigel Herbert serves as the Industry Director and Major Pursuits Lead for the UK and Ireland, as well as the Middle East and Africa, at Medallia since 2021. In this role, he focuses on the Public Sector and Healthcare, utilizing artificial intelligence to improve interactions between citizens and patients. He has been instrumental in transforming organizational experiences by leveraging real-time analytics and AI-driven insights.
Previous Employment History
Prior to his current position at Medallia, Nigel Herbert held various roles across multiple organizations. He worked at IBM in several capacities, including Client Executive for the Healthcare Business Unit and the Financial Services Strategic Outsource Innovation Unit. He also served as Director of the Health Business at Sun Microsystems Ltd and held leadership roles at Vignette Inc and SAP Portals. His career spans over two decades in the technology and healthcare sectors.
Education and Expertise
Nigel Herbert studied Business Management at the London Business School from 2010 to 2012. He also holds a Higher National Certificate in Computer Science from South Glamorgan Institute of Higher Education, where he studied from 1982 to 1984. His foundational education includes studies in Economics and Computing at Rumney High School and primary education at Lakeside Primary. This educational background supports his expertise in technology and business management.
Leadership Role at Old Mill Estates Ltd
In addition to his role at Medallia, Nigel Herbert has served as Chairman and CEO of Old Mill Estates Ltd since 2003. His leadership at this organization complements his extensive experience in the technology sector, allowing him to apply his strategic insights in a different industry.
Geographical Influence
Nigel Herbert's work spans a broad geographical area, including the UK, Ireland, the Middle East, and Africa. His role at Medallia involves major pursuits across these regions, indicating a significant influence in shaping public sector and healthcare initiatives through innovative technology solutions.