Nikita Heinrich
About Nikita Heinrich
Nikita Heinrich is an Education Content and Delivery Specialist currently employed at Medallia since 2020. With a background in education and experience in various roles, including teaching and e-learning development, Heinrich has built a diverse career in the field of education.
Current Role at Medallia
Nikita Heinrich serves as an Education Content and Delivery Specialist at Medallia, a position held since 2020. In this role, Heinrich focuses on the development and delivery of educational content, contributing to the company's mission of enhancing customer experience through effective training and learning solutions. The position is based in San Francisco, California, where Heinrich has been instrumental in implementing educational strategies that align with Medallia's objectives.
Previous Experience at Workday
Before joining Medallia, Nikita Heinrich worked at Workday as a Senior Associate Elearning Developer from 2015 to 2017. During this two-year tenure in Pleasanton, California, Heinrich was responsible for creating and developing eLearning content, which supported the training and development initiatives within the organization. This experience provided a solid foundation in instructional design and digital learning methodologies.
Educational Background
Nikita Heinrich holds two Master's degrees from Loyola Marymount University. The first, a Master of Arts, was completed between 2003 and 2006, followed by another Master of Arts in Education from 2013 to 2015. Additionally, Heinrich earned a Bachelor of Arts in Education and History from UC Santa Barbara, completing the program from 2008 to 2012. This educational background equips Heinrich with a strong foundation in both educational theory and practical application.
Early Career at American Eagle Outfitters
Nikita Heinrich began her professional career as a Sales Associate at American Eagle Outfitters in Pittsburgh, Pennsylvania. This role lasted for seven months in 2011 and 2012, where Heinrich gained experience in customer service and retail operations. This early experience contributed to her skills in communication and client interaction.
Teaching Experience
In addition to her roles in corporate environments, Nikita Heinrich has teaching experience. She worked as a Teacher for the Los Angeles Unified School District for five months in 2015 and served as an AVID instructor at El Segundo High School for one year from 2013 to 2014. These positions allowed Heinrich to apply her educational expertise in classroom settings, focusing on student engagement and learning outcomes.