Nisarg Brahmbhatt
About Nisarg Brahmbhatt
Nisarg Brahmbhatt serves as Vice President at Medallia, where he has worked since 2020, following various roles within the company and experience at IBM Global Business Services. He holds an MBA from UCLA Anderson School of Management and possesses strong skills in sales channel development, customer care strategies, and business process improvements.
Current Role at Medallia
Nisarg Brahmbhatt currently serves as Vice President at Medallia, a position he has held since 2020. He operates in the San Francisco Bay Area and has been with the company for a total of over eight years in various roles. His responsibilities include overseeing business operations and strategic initiatives that enhance customer engagement and drive growth.
Previous Positions at Medallia
Brahmbhatt has held multiple positions at Medallia prior to his current role. He worked as a Manager from 2012 to 2013, then progressed to Senior Manager from 2013 to 2015. He later served as Director from 2015 to 2017 and as Senior Director of Business Operations from 2017 to 2020. His tenure at Medallia has involved significant contributions to sales channel development and customer care strategies.
Education and Expertise
Brahmbhatt earned his MBA from UCLA Anderson School of Management, where he studied Strategy and Operations from 2008 to 2010. He also holds a Bachelor of Engineering in Information Technology from Gujarat University, which he completed from 1999 to 2003. His educational background supports his expertise in business process re-engineering, financial modeling, and marketing strategies.
Professional Background
Before joining Medallia, Brahmbhatt worked at IBM Global Business Services as a Senior Consultant in Strategy from 2010 to 2012. He also held the position of Director at Etech, Inc. from 2003 to 2008. His experience spans various sectors, including telecom, digital media, energy, and high-tech, where he has worked with Fortune 500 companies like AT&T, Sprint, Verizon, and Capital One.
Skills and Specializations
Brahmbhatt possesses strong skills in developing sales channels, customer care strategies, and new product development. He has extensive experience in market sizing, outsourcing strategies, and business value case development. His diverse skill set includes expertise in both online and offline marketing strategies, as well as B2C and B2B marketing approaches.