Omer Faizan
About Omer Faizan
Omer Faizan serves as the Head of Global Business Operations for Professional Services at Medallia, where he has worked since 2022. He has a background in accounting and extensive experience in business operations, having held various managerial roles at Vodafone Enterprise and Medallia over the past decade.
Work at Medallia
Omer Faizan has held multiple positions at Medallia, a leading customer experience management company. He began as Senior Manager for EMEA Deal Desks in 2018, where he worked for 10 months. Following this role, he served as Director of EMEA Business Operations from 2019 to 2022. In 2022, he transitioned to the position of Head of Global Business Operations for Professional Services, where he continues to contribute to the company's operational strategies.
Previous Experience at Vodafone Enterprise
Omer Faizan has extensive experience at Vodafone Enterprise, where he held several key roles. He started as a Revenue Assurance Analyst from 2009 to 2012, then progressed to Operational Expenditure Analyst from 2012 to 2014. He later served as Global Business Operations Manager for Integrated Business Planning from 2014 to 2016, followed by Global Sales Operations Manager for Vodafone Cloud & Hosting Services from 2016 to 2018. His tenure at Vodafone spanned nearly a decade and included various operational and managerial responsibilities.
Education and Expertise
Omer Faizan studied at BPP University, where he focused on Accounting and achieved CIMA certification. His foundational education was completed at Beaconhouse School System, where he attended from 1992 to 2007. This educational background has equipped him with the necessary skills and knowledge to excel in business operations and financial management.
Background
Omer Faizan has a diverse professional background, primarily in business operations and management within the telecommunications and customer experience sectors. His career trajectory includes significant roles at both Vodafone Enterprise and Medallia, where he has developed expertise in global business operations, sales operations, and integrated business planning.