Philip Blumenthal
About Philip Blumenthal
Philip Blumenthal serves as the Senior Director of Corporate Strategy at Medallia, bringing extensive experience from previous roles at Blackboard and Capital One. He specializes in CRM, marketing strategy, and customer experience, with a strong focus on understanding customer needs and identifying industry opportunities.
Work at Medallia
Philip Blumenthal serves as the Senior Director of Corporate Strategy at Medallia, a role he has held since 2022. In this position, he focuses on developing strategic initiatives that enhance the company's position within the Experience Management industry. His responsibilities include identifying risks and opportunities, as well as mastering customer insights to inform strategic decisions.
Previous Experience at Blackboard
Blumenthal has extensive experience at Blackboard, where he held multiple roles. He served as the Senior Director of Portfolio Strategy from 2019 to 2022, and prior to that, he was the Director of North America Higher Education Industry Strategy from 2015 to 2017. Additionally, he worked as the Director of Strategy & Analysis from 2018 to 2022. His tenure at Blackboard contributed to his expertise in marketing strategy and customer experience.
Career Background
Philip Blumenthal's career includes significant roles at various organizations. He worked at Capital One as a Senior Product Manager in Marketing from 2005 to 2007. His earlier experience includes positions at Staples, Inc, where he was a Senior Marketing Specialist from 2002 to 2004 and a Credit Marketing Specialist from 2000 to 2002. This diverse background has equipped him with a strong foundation in marketing and product management.
Education and Expertise
Blumenthal earned a Bachelor of Arts degree in Classics and Religion, with a minor in Business Administration and Management, from Boston University, where he studied from 1996 to 2000. He also participated in a Strategic Leadership program at Harvard Extension School in 2017. His educational background supports his specialization in CRM, marketing strategy, data analytics, loyalty programs, and customer experience.
Specialization in Experience Management
Philip Blumenthal specializes in the Experience Management industry, focusing on identifying and quantifying risks and opportunities. He emphasizes understanding all elements of strategy and mastering the voice of the customer. This approach enables him to maintain a competitive edge in his field and contribute effectively to organizational goals.