Philipp Heil
About Philipp Heil
Philipp Heil is a Senior Sales Development Representative at Medallia, where he has worked since 2021, focusing on customer and employee experience management. He has a diverse background in sales and project management, with previous roles at Retarus, DS Smith, and TOPIX AG.
Work at Medallia
Philipp Heil has been employed at Medallia as a Senior Sales Development Representative since 2021. He operates within the Metropolregion München area. In this role, he utilizes Medallia's AI technology to deliver personalized and predictive insights to clients, enhancing customer experience and employee experience management.
Previous Experience
Prior to joining Medallia, Philipp Heil worked at several organizations. He served as an Account Manager at Retarus from 2020 to 2021. He also held multiple roles at DS Smith, including Internal Sales from 2012 to 2014 and a Corporate study program from 2009 to 2012. Additionally, he worked as an Account Manager at TOPIX AG from 2018 to 2020 and as a Solutions Consultant at the same company from 2016 to 2017. He co-founded Coin Trainer and worked there from 2017 to 2019.
Education and Expertise
Philipp Heil has a diverse educational background. He studied at Duale Hochschule Baden-Württemberg, earning a Bachelor of Arts in Industrie/BWL from 2009 to 2012. He then pursued a Master of Arts in Internationale BWL at Hochschule Fulda from 2014 to 2015. Additionally, he completed a certification in Projektmanagement at ILS Institute für Lernsysteme from 2020 to 2021. His expertise includes customer experience (CX) and employee experience (EX) management, as well as creating digital solutions for business process transformation.
Career Development
Philipp Heil's career spans various roles and industries, showcasing his adaptability and growth. He began his professional journey with a corporate study program at DS Smith, where he gained foundational experience. His roles evolved from Internal Sales to Account Management and Solutions Consulting, reflecting a focus on client engagement and solutions delivery. His entrepreneurial experience as a co-founder of Coin Trainer further highlights his initiative and commitment to innovation.