Presly Chavez
About Presly Chavez
Presly Chavez is an Experience Management Professional with a background in Communicative Disorders and Special Education. He has worked at Medallia since 2021 and previously held a leadership role at Nordstrom from 2013 to 2019.
Work at Medallia
Presly Chavez has been employed at Medallia since 2021, serving as an Experience Management Professional. In this role, Chavez focuses on enhancing customer experiences and leveraging feedback to drive organizational improvements. Medallia is known for its expertise in experience management, and Chavez contributes to its mission of helping organizations understand and improve their interactions with customers.
Education and Expertise
Presly Chavez earned a Bachelor of Arts degree in Communicative Disorders with a minor in Special Education from San Francisco State University. This educational background, which spans from 2012 to 2017, provides a foundation in understanding communication processes and the needs of individuals with special educational requirements. Chavez's academic training supports their professional role in experience management.
Background
Presly Chavez completed high school at Sacred Heart Cathedral Preparatory, attending from 2008 to 2012. This educational experience laid the groundwork for further studies at San Francisco State University. Prior to joining Medallia, Chavez worked at Nordstrom in San Francisco, CA, where they held the position of Sales Department Lead from 2013 to 2019. This role involved overseeing sales operations and enhancing customer service within the department.
Professional Experience at Nordstrom
Before joining Medallia, Presly Chavez worked at Nordstrom for six years, from 2013 to 2019. As a Sales Department Lead, Chavez was responsible for managing sales activities and ensuring a high level of customer satisfaction. This position provided valuable experience in retail management and customer relations, which are relevant to their current role in experience management.