Rachel S.
About Rachel S.
Rachel S. serves as the Director of Sales Enablement at Medallia, bringing extensive experience from her previous roles at Citrix and other organizations. She holds a Master of Science in Instructional Systems and Design and a Bachelor of Science in Psychology from Florida State University.
Current Role at Medallia
Rachel S. serves as the Director of Sales Enablement at Medallia, a position she has held since 2022. In this role, she is responsible for leading initiatives that enhance the sales team's effectiveness. Rachel collaborates with Sales leadership and Product Marketing to deliver relevant content during the bi-monthly live Global Sales calls. Her focus is on providing the sales team with the necessary tools and insights to improve performance.
Previous Experience at Citrix
Rachel S. has extensive experience at Citrix, where she held multiple roles over several years. She started as a Senior Courseware Developer from 2010 to 2013, then progressed to Programs Coordinator - Onboarding Enablement from 2013 to 2015. Following that, she served as Global Sales Enablement Manager from 2016 to 2018, and later as Senior Manager of Worldwide Sales Enablement from 2018 to 2022. During her tenure, she developed a structured onboarding program and expanded communications to provide timely insights on courses and best practices.
Educational Background
Rachel S. earned her Master of Science in Instructional Systems and Design from Florida State University. She also holds a Bachelor of Science in Psychology, with a minor in Performance Management and Communications, from the same institution. Her educational background supports her expertise in sales enablement and instructional design.
Experience in Learning and Development
In addition to her roles at Citrix, Rachel S. worked as the Head of Sales Learning and Development at Hayes Locums for five months in 2018. She also served as a Learning Solution Consultant at IBM from 2008 to 2010. These positions contributed to her knowledge and skills in developing effective training programs and sales enablement strategies.
Teaching Experience
Rachel S. has teaching experience as an Instructor in Record at Florida State University from 2007 to 2008. This role allowed her to apply her knowledge in a classroom setting, further enhancing her instructional skills and understanding of educational methodologies.