Robert Vicario, MBA
About Robert Vicario, MBA
Robert Vicario, MBA, serves as a Senior IT Manager at Medallia, where he has worked since 2022. He possesses a strong background in IT management, having previously held roles in AV technology and collaboration services across various organizations.
Work at Medallia
Robert Vicario has been employed at Medallia since 2017, where he holds the position of Senior AV Technician and has served as Senior IT Manager since 2022. In his role, he focuses on enhancing IT infrastructure and managing global communications programs. He also serves as Manager of IT Collaboration Services, a position he has held since 2020. His work involves strategic collaboration with various departments and vendors to support organizational success.
Education and Expertise
Robert Vicario earned his Master of Business Administration in IT Management from Northcentral University, completing his studies from 2020 to 2022. He also holds an MBA from John F. Kennedy University, achieved during the same period. Additionally, he obtained a Qsys Level 2 Certificate in Digital Signal Processing from QSC in 2018. His academic background is complemented by a Bachelor of Arts in Broadcast & Electronic Communication Arts from San Francisco State University, which he completed from 2000 to 2004.
Background
Prior to his current roles at Medallia, Robert Vicario worked in various positions that contributed to his expertise in technology systems. He served as an AV Technician at GAP INC through Manpower from 2013 to 2015. He also worked as an AV Systems Engineer at SolarCity from 2015 to 2017 and briefly at Tesla as an AV Support & Integration Technician in 2017. He has experience in collaboration services, having worked at Ursus IT Staffing & Solutions at Medallia for four months in 2017.
Achievements
Robert Vicario has a strong background in designing, building, and maintaining technology systems that support organizational goals. His expertise includes managing global communications programs and enhancing IT infrastructure efficiency through Google Workspace administration. His extensive experience in AV technology and collaboration services positions him as a key contributor to the success of the teams he works with.