Roderick Edward Jackson Jr.
About Roderick Edward Jackson Jr.
Roderick Edward Jackson Jr. is a Senior Technical Manager in Professional Services at Medallia, with a background in business systems analysis and technical management across various companies. He holds a Bachelor of Business Administration from The University of Georgia and has accumulated diverse experience in the technology sector since 2011.
Work at Medallia
Roderick Edward Jackson Jr. serves as a Senior Technical Manager in the Professional Services division at Medallia. He has been with the company since 2021, contributing to various technical projects and client engagements in a remote capacity. His role involves overseeing technical implementations and ensuring that client needs are met effectively.
Previous Experience
Prior to his current position, Jackson held several roles that contributed to his expertise in technical management. He worked at Reify Health as a Technical Manager in Professional Services for five months in 2021. Before that, he spent three years at RELEX Solutions as a Manager and Team Lead in Technical Delivery, where he focused on managing technical teams and project delivery.
Education and Expertise
Jackson earned a Bachelor of Business Administration (B.B.A.) from The University of Georgia, studying from 2012 to 2016. His educational background provided a foundation in business principles, which he has applied throughout his career in various technical and managerial roles. He also completed the International Baccalaureate Diploma Programme at Campbell High School from 2008 to 2012.
Early Career
Jackson began his career in customer service at Chick-fil-A in 2011, where he worked for seven months. He later transitioned to technical roles, including a co-op position as an Application Systems Analyst at Koch Business Solutions in 2015 and an internship as a Business Systems Analyst/Project Manager at Flint Hills Resources, also in 2015.