Roshni Goel
About Roshni Goel
Roshni Goel serves as the Head of Analytics for North America at Medallia Insights Product & Development, where she focuses on leveraging data analytics to tackle global challenges. She holds advanced degrees from Stanford University and Harvard Business School and has extensive experience in analytics and strategy across various sectors.
Current Role at Medallia
Roshni Goel serves as the Head of Analytics for North America at Medallia Insights Product & Development. She has held this position since 2022, contributing to the organization's focus on leveraging data analytics for actionable insights. Her role involves overseeing analytics initiatives that empower organizations to derive self-service insights from feedback data.
Previous Experience at Medallia
Prior to her current role, Roshni Goel worked at Medallia in various capacities. She was the Director of Medallia Insights & Analytics from 2020 to 2022 and served as the Medallia CX Insights & Advisory Services Lead from 2019 to 2020. In these positions, she focused on developing analytical products and services that enhance customer experience through data-driven insights.
Education and Expertise
Roshni Goel holds an MBA from Harvard Business School and a Master of Science in Management Science and Engineering from Stanford University. She also earned a Bachelor of Science in Electrical Engineering from the Georgia Institute of Technology. Her educational background equips her with a strong foundation in both technical and managerial aspects of analytics.
Professional Background
Roshni Goel has a diverse professional background that includes significant roles in consulting and analytics. She worked as a Senior Consultant at Booz & Company in Dubai from 2009 to 2011 and as a Manager at Strategy&, part of the PwC network, from 2013 to 2018 in San Francisco. Her experience spans various sectors, focusing on data analytics and strategic initiatives.
Focus on Global Challenges
Roshni Goel has a strong commitment to addressing global challenges through data analytics. She has developed ecosystem frameworks aimed at enhancing banking penetration in underbanked regions across Africa, Asia, and South America. Additionally, she has collaborated with telecom providers in emerging markets to improve internet connectivity access and affordability.