Ross Moncrief
About Ross Moncrief
Ross Moncrief is a Program Manager in Professional Services at Medallia, where he has worked since 2021. He has also held positions as a Solutions Architect at Dennemeyer and as a Solutions Engineer at Quantum Metric.
Work at Medallia
Ross Moncrief has served as a Program Manager in Professional Services at Medallia since 2021. In this role, he is responsible for overseeing various projects and ensuring the successful delivery of services to clients. His work involves coordinating with cross-functional teams to enhance customer experience and satisfaction. Based in Montana, United States, he contributes to Medallia's mission of helping organizations improve their customer engagement and operational performance.
Current Role at Quantum Metric
Since 2020, Ross Moncrief has worked as a Solutions Engineer at Quantum Metric. In this position, he focuses on providing technical solutions and support to clients, helping them leverage the company's analytics platform. His expertise in this role enables organizations to gain insights into customer behavior and optimize their digital experiences.
Experience at Dennemeyer
Ross Moncrief has been employed at Dennemeyer since 2014, where he holds the position of Solutions Architect. Over the course of his tenure, he has developed and implemented solutions that address client needs in intellectual property management. His role requires a deep understanding of technology and client requirements to deliver effective services.
Education and Expertise
Ross Moncrief earned a Bachelor of Arts degree from the University of Southern Mississippi. This educational background has provided him with a foundation in critical thinking and problem-solving, which he applies in his professional roles. His academic achievements complement his extensive experience in program management and solutions engineering.