Ruby Wise
About Ruby Wise
Ruby Wise is a Marketing Operations Associate for EMEA at Medallia, specializing in customer experience analysis. She has a background in sales support and development, having previously worked at SAP and Crowdicity.
Current Role at Medallia
Ruby Wise serves as a Marketing Operations Associate for the EMEA region at Medallia. In this role, she focuses on enhancing marketing strategies and operations to support customer engagement and experience. Her work involves analyzing customer experience signals across various channels, which helps in understanding the consumer journey. Ruby has been with Medallia since 2021.
Previous Experience at SAP
Prior to her current position, Ruby Wise worked at SAP as Sales Support to the Head of Core Industries. This role lasted for one year, from 2017 to 2018, and took place in Twickenham, United Kingdom. Her responsibilities included supporting sales initiatives and contributing to the overall sales strategy.
Experience at Crowdicity
Ruby Wise also worked at Crowdicity, which was later acquired by Medallia Inc. She held the position of Sales Development for seven months in London, United Kingdom, from 2019 to 2020. In this role, she contributed to sales efforts and helped in the transition of Crowdicity into the Medallia framework.
Educational Background
Ruby Wise completed her education at the University of Reading, where she studied Business and Management from 2015 to 2019. She achieved a degree in Business Management. Prior to that, she attended Bexley Grammar School from 2008 to 2015, where she completed her secondary education.
Role as Account Executive at Medallia
Before her current role in marketing operations, Ruby Wise worked as an Account Executive for the EMEA region at Medallia. This position lasted for one year, from 2020 to 2021, during which she was involved in managing client accounts and enhancing customer relationships.