Ryan G. Ciriaco, J.D.
About Ryan G. Ciriaco, J.D.
Ryan G. Ciriaco, J.D. is an experienced Account Manager specializing in Enterprise B2C at Medallia since 2022. He has held various roles in recruitment, implementation, and customer success across multiple companies, including Robert Half International, Foundation Software, and NICE inContact.
Current Role at Medallia
Ryan G. Ciriaco serves as an Enterprise B2C Account Manager at Medallia. He has held this position since 2022, working remotely. In this role, he focuses on managing client relationships and ensuring customer satisfaction within the business-to-consumer segment.
Previous Experience in Customer Success
Prior to his current role, Ryan worked as a Customer Success Manager at NICE inContact from 2020 to 2022. His responsibilities included enhancing customer experiences and driving product adoption. This role was based in San Diego, California.
Background in Implementation and Recruitment
Ryan has diverse experience in various industries. He worked as an Implementation Specialist at Foundation Software from 2017 to 2020, where he facilitated software implementation processes. Earlier, he served as a Recruiting Manager at Robert Half International for two months in 2013, focusing on talent acquisition in the Greater Los Angeles Area.
Education and Legal Studies
Ryan earned a Bachelor of Arts degree in Political Science from the University of California, Riverside. He furthered his education at Thomas Jefferson School of Law, where he obtained his Juris Doctorate from 2009 to 2012. His academic background supports his roles in management and customer relations.
Early Career in Media and Insurance
Ryan's early career included a position as a Casting Assistant/Production Assistant at MTV in 2003 for three months. He also worked as a Licensed Account Manager at Lighthouse Insurance Group LLC from 2015 to 2017, where he managed client accounts in Independence, Ohio.