Shipra Saxena
About Shipra Saxena
Shipra Saxena is a Senior Engineer at Medallia in India, with a strong background in quality assurance and software engineering. She has worked for several prominent companies, including Paytm and Zomato, and possesses expertise in various testing tools and methodologies.
Work at Medallia
Shipra Saxena has been employed at Medallia as a Senior Engineer since 2022. In this role, she contributes to the company's efforts in enhancing customer experience through data-driven insights. Her responsibilities include utilizing her technical skills to address engineering challenges and improve product quality.
Previous Experience in Quality Assurance
Before joining Medallia, Shipra Saxena held several positions in quality assurance. She worked at Paytm as a Senior QA Engineer from 2019 to 2022, and prior to that, she was a QA Engineer at Times Internet for one year. Her experience also includes a two-year tenure at Zomato and a year at Snapdeal, where she focused on mobile applications.
Technical Skills and Expertise
Shipra Saxena possesses expertise in various technical tools and methodologies. She is skilled in using network proxy tools like Charles for monitoring HTTP and SSL/HTTPS traffic. Additionally, she has experience with bug reporting and analysis using defect tracking tools such as JIRA and Trello. Her proficiency extends to MySQL for data manipulation, Unix/Linux commands for backend log analysis, and API testing using Postman.
Educational Background
Shipra Saxena earned her Master of Computer Applications (M.C.A.) from Amity School of Computer Sciences, completing her studies from 2011 to 2014. She also holds a Bachelor of Computer Applications from Rajiv Academy for Technology and Management, where she studied from 2008 to 2011. Her educational background provides a strong foundation for her career in software engineering and quality assurance.
Specialization in Event Tracking
Shipra Saxena specializes in event tracking, utilizing tools such as Google Analytics, Clevertap, and Pulse. This specialization enables her to analyze user interactions and improve product performance based on data insights. Her ability to design user manuals and testing reports further supports her role in ensuring product quality.